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| 1 | <?php |
| 2 | /** |
| 3 | * WP_REST_Help_Center_Odie file. |
| 4 | * |
| 5 | * @package automattic/jetpack-mu-wpcom |
| 6 | */ |
| 7 | |
| 8 | namespace A8C\FSE; |
| 9 | |
| 10 | use Automattic\Jetpack\Connection\Client; |
| 11 | |
| 12 | /** |
| 13 | * Class WP_REST_Help_Center_Odie. |
| 14 | */ |
| 15 | class WP_REST_Help_Center_Odie extends \WP_REST_Controller { |
| 16 | |
| 17 | /** |
| 18 | * WP_REST_Help_Center_Odie constructor. |
| 19 | */ |
| 20 | public function __construct() { |
| 21 | $this->namespace = 'help-center'; |
| 22 | $this->rest_base = '/odie'; |
| 23 | } |
| 24 | |
| 25 | /** |
| 26 | * Register available routes. |
| 27 | */ |
| 28 | public function register_rest_route() { |
| 29 | register_rest_route( |
| 30 | $this->namespace, |
| 31 | $this->rest_base . '/chat/(?P<bot_id>[a-zA-Z0-9-_]+)/(?P<chat_id>\d+)', |
| 32 | array( |
| 33 | // Get a chat. Supports pagination of messages. |
| 34 | array( |
| 35 | 'methods' => \WP_REST_Server::READABLE, |
| 36 | 'callback' => array( $this, 'get_chat' ), |
| 37 | 'permission_callback' => 'is_user_logged_in', |
| 38 | 'args' => array( |
| 39 | 'bot_id' => array( |
| 40 | 'description' => __( 'The bot id to get the chat for.', 'jetpack-mu-wpcom' ), |
| 41 | 'type' => 'string', |
| 42 | 'required' => true, |
| 43 | ), |
| 44 | 'chat_id' => array( |
| 45 | 'description' => __( 'The chat id to get the chat for.', 'jetpack-mu-wpcom' ), |
| 46 | 'type' => 'integer', |
| 47 | 'required' => true, |
| 48 | ), |
| 49 | 'page_number' => array( |
| 50 | 'description' => __( 'The number of the page to retrieve, limited to 100', 'jetpack-mu-wpcom' ), |
| 51 | 'type' => 'integer', |
| 52 | 'required' => false, |
| 53 | 'default' => 1, |
| 54 | ), |
| 55 | 'items_per_page' => array( |
| 56 | 'description' => __( 'The number of items per page.', 'jetpack-mu-wpcom' ), |
| 57 | 'type' => 'integer', |
| 58 | 'required' => false, |
| 59 | 'default' => 10, |
| 60 | ), |
| 61 | 'include_feedback' => array( |
| 62 | 'required' => false, |
| 63 | 'type' => 'boolean', |
| 64 | 'description' => __( 'If true, include the feedback rating value for each message in the response.', 'jetpack-mu-wpcom' ), |
| 65 | ), |
| 66 | ), |
| 67 | ), |
| 68 | // Add a message to a chat. |
| 69 | array( |
| 70 | 'methods' => \WP_REST_Server::CREATABLE, |
| 71 | 'callback' => array( $this, 'send_chat_message' ), |
| 72 | 'permission_callback' => 'is_user_logged_in', |
| 73 | 'args' => array( |
| 74 | 'bot_id' => array( |
| 75 | 'description' => __( 'The bot id to chat with.', 'jetpack-mu-wpcom' ), |
| 76 | 'type' => 'string', |
| 77 | 'required' => true, |
| 78 | ), |
| 79 | 'chat_id' => array( |
| 80 | 'description' => __( 'The chat id for the existing chat.', 'jetpack-mu-wpcom' ), |
| 81 | 'type' => 'integer', |
| 82 | 'required' => true, |
| 83 | ), |
| 84 | 'message' => array( |
| 85 | 'description' => __( 'The message to add to the chat', 'jetpack-mu-wpcom' ), |
| 86 | 'type' => 'string', |
| 87 | 'required' => true, |
| 88 | ), |
| 89 | // an arbitray key/value object of data to pass to the bot |
| 90 | 'context' => array( |
| 91 | 'description' => __( 'The context to continue the chat with.', 'jetpack-mu-wpcom' ), |
| 92 | 'type' => 'object', |
| 93 | 'required' => false, |
| 94 | ), |
| 95 | ), |
| 96 | ), |
| 97 | ) |
| 98 | ); |
| 99 | |
| 100 | register_rest_route( |
| 101 | $this->namespace, |
| 102 | $this->rest_base . '/chat/(?P<bot_id>[a-zA-Z0-9-_]+)/(?P<chat_id>\d+)/(?P<message_id>\d+)/feedback', |
| 103 | array( |
| 104 | array( |
| 105 | 'methods' => \WP_REST_Server::CREATABLE, |
| 106 | 'callback' => array( $this, 'save_chat_message_feedback' ), |
| 107 | 'permission_callback' => 'is_user_logged_in', |
| 108 | 'args' => array( |
| 109 | 'bot_id' => array( |
| 110 | 'description' => __( 'The bot id to chat with.', 'jetpack-mu-wpcom' ), |
| 111 | 'type' => 'string', |
| 112 | 'required' => true, |
| 113 | ), |
| 114 | 'chat_id' => array( |
| 115 | 'description' => __( 'The chat id for the existing chat.', 'jetpack-mu-wpcom' ), |
| 116 | 'type' => 'integer', |
| 117 | 'required' => true, |
| 118 | ), |
| 119 | 'message_id' => array( |
| 120 | 'description' => __( 'The message id for the existing message.', 'jetpack-mu-wpcom' ), |
| 121 | 'type' => 'integer', |
| 122 | 'required' => true, |
| 123 | ), |
| 124 | 'rating_value' => array( |
| 125 | 'description' => __( 'The feedback rating value.', 'jetpack-mu-wpcom' ), |
| 126 | 'type' => 'integer', |
| 127 | 'required' => true, |
| 128 | ), |
| 129 | ), |
| 130 | ), |
| 131 | ) |
| 132 | ); |
| 133 | |
| 134 | register_rest_route( |
| 135 | $this->namespace, |
| 136 | $this->rest_base . '/chat/(?P<bot_id>[a-zA-Z0-9-_]+)', |
| 137 | array( |
| 138 | array( |
| 139 | 'methods' => \WP_REST_Server::CREATABLE, |
| 140 | 'callback' => array( $this, 'send_chat_message' ), |
| 141 | 'permission_callback' => 'is_user_logged_in', |
| 142 | 'args' => array( |
| 143 | 'bot_id' => array( |
| 144 | 'description' => __( 'The bot id to chat with.', 'jetpack-mu-wpcom' ), |
| 145 | 'type' => 'string', |
| 146 | 'required' => true, |
| 147 | ), |
| 148 | 'context' => array( |
| 149 | 'description' => __( 'The context to continue the chat with.', 'jetpack-mu-wpcom' ), |
| 150 | 'type' => 'object', |
| 151 | 'required' => false, |
| 152 | ), |
| 153 | 'message' => array( |
| 154 | 'description' => __( 'The message to add to the chat', 'jetpack-mu-wpcom' ), |
| 155 | 'type' => 'string', |
| 156 | 'required' => true, |
| 157 | ), |
| 158 | 'test' => array( |
| 159 | 'description' => __( 'Whether to mark this as a test chat (a11n-only).', 'jetpack-mu-wpcom' ), |
| 160 | 'type' => 'boolean', |
| 161 | 'required' => false, |
| 162 | ), |
| 163 | ), |
| 164 | ), |
| 165 | ) |
| 166 | ); |
| 167 | |
| 168 | register_rest_route( |
| 169 | $this->namespace, |
| 170 | $this->rest_base . '/conversations/(?P<bot_ids>[a-zA-Z0-9-_,\@]+)', |
| 171 | // Retrieve the latest conversations of a user with the specified bot (i.e. the last messages from each chat) |
| 172 | array( |
| 173 | array( |
| 174 | 'methods' => \WP_REST_Server::READABLE, |
| 175 | 'callback' => array( $this, 'get_conversations' ), |
| 176 | 'permission_callback' => 'is_user_logged_in', |
| 177 | 'args' => array( |
| 178 | 'bot_ids' => array( |
| 179 | 'description' => __( 'The bot id(s) to get the conversations for, separated by commas.', 'jetpack-mu-wpcom' ), |
| 180 | 'type' => 'string', |
| 181 | 'required' => true, |
| 182 | ), |
| 183 | 'page_number' => array( |
| 184 | 'description' => __( 'The number of the page to retrieve, limited to 100', 'jetpack-mu-wpcom' ), |
| 185 | 'type' => 'integer', |
| 186 | 'required' => false, |
| 187 | 'default' => 1, |
| 188 | ), |
| 189 | 'items_per_page' => array( |
| 190 | 'description' => __( 'The number of items per page.', 'jetpack-mu-wpcom' ), |
| 191 | 'type' => 'integer', |
| 192 | 'required' => false, |
| 193 | 'default' => 10, |
| 194 | ), |
| 195 | ), |
| 196 | ), |
| 197 | ) |
| 198 | ); |
| 199 | } |
| 200 | |
| 201 | /** |
| 202 | * Send a message to the support chat. |
| 203 | * |
| 204 | * @param \WP_REST_Request $request The request sent to the API. |
| 205 | */ |
| 206 | public function send_chat_message( \WP_REST_Request $request ) { |
| 207 | $bot_name_slug = $request->get_param( 'bot_id' ); |
| 208 | $chat_id = $request->get_param( 'chat_id' ); |
| 209 | |
| 210 | // Forward the request body to the support chat endpoint. |
| 211 | $body = Client::wpcom_json_api_request_as_user( |
| 212 | '/odie/chat/' . $bot_name_slug . '/' . $chat_id, |
| 213 | '2', |
| 214 | array( |
| 215 | 'method' => 'POST', |
| 216 | 'timeout' => 60, |
| 217 | ), |
| 218 | array( |
| 219 | 'message' => $request->get_param( 'message' ), |
| 220 | 'context' => $request->get_param( 'context' ) ?? array(), |
| 221 | 'version' => $request->get_param( 'version' ), |
| 222 | ) |
| 223 | ); |
| 224 | |
| 225 | if ( is_wp_error( $body ) ) { |
| 226 | return $body; |
| 227 | } |
| 228 | |
| 229 | $response = json_decode( wp_remote_retrieve_body( $body ) ); |
| 230 | |
| 231 | return rest_ensure_response( $response ); |
| 232 | } |
| 233 | |
| 234 | /** |
| 235 | * Get the chat messages. |
| 236 | * |
| 237 | * @param \WP_REST_Request $request The request sent to the API. |
| 238 | */ |
| 239 | public function get_chat( \WP_REST_Request $request ) { |
| 240 | $bot_name_slug = $request->get_param( 'bot_id' ); |
| 241 | $chat_id = $request->get_param( 'chat_id' ); |
| 242 | $page_number = $request['page_number']; |
| 243 | $items_per_page = $request['items_per_page']; |
| 244 | $include_feedback = $request['include_feedback']; |
| 245 | |
| 246 | $url_query_params = http_build_query( |
| 247 | array( |
| 248 | 'page_number' => $page_number, |
| 249 | 'items_per_page' => $items_per_page, |
| 250 | 'include_feedback' => $include_feedback, |
| 251 | ) |
| 252 | ); |
| 253 | |
| 254 | $body = Client::wpcom_json_api_request_as_user( |
| 255 | '/odie/chat/' . $bot_name_slug . '/' . $chat_id . '?' . $url_query_params |
| 256 | ); |
| 257 | |
| 258 | if ( is_wp_error( $body ) ) { |
| 259 | return $body; |
| 260 | } |
| 261 | |
| 262 | $response = json_decode( wp_remote_retrieve_body( $body ) ); |
| 263 | |
| 264 | return rest_ensure_response( $response ); |
| 265 | } |
| 266 | |
| 267 | /** |
| 268 | * Save feedback for a chat message. |
| 269 | * |
| 270 | * @param \WP_REST_Request $request The request sent to the API. |
| 271 | */ |
| 272 | public function save_chat_message_feedback( \WP_REST_Request $request ) { |
| 273 | $bot_id = $request->get_param( 'bot_id' ); |
| 274 | $chat_id = $request->get_param( 'chat_id' ); |
| 275 | $message_id = $request->get_param( 'message_id' ); |
| 276 | $rating_value = $request->get_param( 'rating_value' ); |
| 277 | |
| 278 | // Forward the request body to the feedback endpoint. |
| 279 | $body = Client::wpcom_json_api_request_as_user( |
| 280 | '/odie/chat/' . $bot_id . '/' . $chat_id . '/' . $message_id . '/feedback', |
| 281 | '2', |
| 282 | array( 'method' => 'POST' ), |
| 283 | array( |
| 284 | 'rating_value' => $rating_value, |
| 285 | ) |
| 286 | ); |
| 287 | |
| 288 | if ( is_wp_error( $body ) ) { |
| 289 | return $body; |
| 290 | } |
| 291 | |
| 292 | $response = json_decode( wp_remote_retrieve_body( $body ) ); |
| 293 | |
| 294 | return rest_ensure_response( $response ); |
| 295 | } |
| 296 | |
| 297 | /** |
| 298 | * Get list of AI conversations. |
| 299 | * |
| 300 | * @param \WP_REST_Request $request The request sent to the API. |
| 301 | */ |
| 302 | public function get_conversations( \WP_REST_Request $request ) { |
| 303 | $bot_ids = $request->get_param( 'bot_ids' ); |
| 304 | $page_number = $request['page_number']; |
| 305 | $items_per_page = $request['items_per_page']; |
| 306 | $truncation_method = $request['truncation_method']; |
| 307 | |
| 308 | $url_query_params = http_build_query( |
| 309 | array( |
| 310 | 'page_number' => $page_number, |
| 311 | 'items_per_page' => $items_per_page, |
| 312 | 'truncation_method' => $truncation_method, |
| 313 | ) |
| 314 | ); |
| 315 | |
| 316 | $body = Client::wpcom_json_api_request_as_user( |
| 317 | '/odie/conversations/' . $bot_ids . '?' . $url_query_params |
| 318 | ); |
| 319 | |
| 320 | if ( is_wp_error( $body ) ) { |
| 321 | return $body; |
| 322 | } |
| 323 | |
| 324 | $response = json_decode( wp_remote_retrieve_body( $body ) ); |
| 325 | |
| 326 | return rest_ensure_response( $response ); |
| 327 | } |
| 328 | } |